Why do you use Krystal?
We use Krystal to host client websites and manage the agreed hosting arrangements for each business. Its published environmental approach states that its power use is matched 100% with renewable energy. This describes energy matching, rather than a claim that every website has no environmental impact.
Can you move our existing website and email?
We can assess the existing setup and agree a migration plan. Website files, databases, DNS, mailbox contents and connected services may need different steps. The proposal confirms what will be moved, the access needed and the changeover arrangements.
Will you set up email on every device?
We set up the agreed hosted mailboxes, supply connection details and test the service. Help configuring a particular device or mail application can be discussed, but support for every device and application is not included automatically. Your business remains responsible for its internal IT systems.
Can you connect email to our CRM?
We can review the requirement and discuss suitable help. CRM configuration, third-party subscriptions and integrations are separately scoped because they depend on the systems and access involved.
What does ongoing management include?
Your proposal defines the included services, support arrangements and any backup or recovery provision. Website content changes, software maintenance and additional integrations are included only where agreed. This keeps the package aligned with the website and business.